Hello there,

I'm Robert Maxwell.

Principal Production Engineer Cloud Infrastructure Specialist Site Reliability Engineer

More About Me
About

Let me introduce myself.

Robert Maxwell - Principal Production Engineer and Cloud Infrastructure Specialist

Principal Production Engineer with 15+ years of experience optimizing cloud infrastructure, automation, and developer experience at scale. Proven expertise in Kubernetes, AWS/GCP, and infrastructure-as-code, consistently delivering 99.9%+ uptime for systems serving millions of users. Specialized in cost-effective architecture design, AI/ML infrastructure enablement, and security-first automation with a track record of reducing operational friction while maintaining robust security postures.

Profile

I possess extensive experience in cloud infrastructure and production engineering, having successfully led critical projects across financial services and e-learning sectors. My expertise spans from maintaining highly available systems at scale to implementing cutting-edge AI/ML infrastructure solutions. This diverse experience has strengthened my ability to balance technical excellence with business objectives, consistently delivering robust, cost-effective solutions that scale with organizational growth.

  • Full Name: Robert Maxwell
  • Job: Principal Production Engineer
  • Website: www.robertmaxwell.ie
  • Email:

Technical Expertise

Comprehensive expertise in cloud infrastructure, container orchestration, and production engineering with deep knowledge of modern DevOps practices and security-first automation.

Kubernetes & Containers
EKS, Docker, Helm
Cloud Platforms
AWS, GCP, Multi-region
Infrastructure as Code
Terraform, Ansible
CI/CD & DevOps
GitHub Actions, Jenkins
Observability
Datadog, Prometheus
Site Reliability
SRE practices, SLAs
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Resume

More of what I do.

From my early experiences in academia to my tenure in various industries, each opportunity has shaped my skills and perspective, culminating in a well-rounded professional equipped to tackle diverse challenges.

Work Experience

Principal Production Engineer

Feb 2022 - Present

Udemy

Kubernetes AWS Terraform Elasticsearch GitHub Actions Ansible
Infrastructure Scale

Design and maintain highly available infrastructure supporting millions of learners globally, achieving 99.9%+ uptime

Kubernetes Operations

Maintain clusters scaling to 1,000+ nodes across multiple AWS regions

Cloud Migration

Led Elasticsearch migration reducing operational overhead by 40% while enabling AI-powered search

Security & Compliance

Implemented SOC2-compliant security controls improving operational efficiency by 35%

Principal Software Engineer

June 2012 - February 2022

Mastercard

Cloud Foundry AWS Platform Engineering Security Automation Hybrid Cloud
Platform Engineering

Abstracted infrastructure complexities reducing app deployment time from days to hours

Security & Compliance

Maintained stringent security standards while minimizing developer disruption through automated scanning

Team Leadership

Led training initiatives to establish and grow a 15-person support team in Dublin operations hub

Operational Excellence

Authored runbooks and conducted workshops, improving mean time to resolution by 45%

Operations Engineer

May 2011 - May 2012

Zapa Technology

IT Infrastructure Systems Administration Process Improvement Customer Support
Infrastructure Management

Managed all IT systems and infrastructure supporting company operations across Dublin and remote offices

Process Optimization

Implemented operational improvements that enhanced customer experience and reduced ticket resolution time by 30%

High Availability

Maintained on-site server infrastructure and customer-provisioned hardware with 99.5% uptime SLA

Server Systems Operations Engineer

Jan 2006 - May 2011

IBM

Enterprise Systems Data Centers EMEA Operations System Analysis
Enterprise Scale

Maintained and operated enterprise IT systems supporting 500+ employees across EMEA region

Operational Excellence

Conducted operational analysis identifying service improvements, resulting in 25% reduction in system downtime

Data Center Operations

Oversaw maintenance of on-site data centers and customer-provisioned infrastructure across multiple facilities

Education

Bachelor of Science in Computer Applications

July 2006

Dublin City University

Academic Achievement

Completed Bachelor's in Computer Applications with Honours classification

Leadership & Community

Active member of Computer Networking Society (Redbrick), collaborated on inter-college network infrastructure projects

Other Qualifications

Professional Certifications

Certified Kubernetes Administrator
Cloud Native Computing Foundation
Linux Foundation System Administrator
Linux Foundation
HashiCorp Certified: Terraform Associate
HashiCorp
Contact

Let's Connect

Interested in discussing cloud infrastructure, DevOps transformation, or production engineering challenges? I'd love to hear from you.

Email

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LinkedIn

Professional Network

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GitHub

Code & Projects

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